Need help with a return?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If your order does not meet the above criteria, no refund will be issued.

To start a return, you can contact us at hello@eu.dockatot.com.

Product Exceptions

Unfortunately, we cannot accept returns on sale items or gift cards.